Leadership Spotlight: Alicia Pool

Owner & CFO | Connect Insurance Agency – Mansfield, Texas

At Connect Insurance Network, we’re proud to partner with strong agency leaders who are building sustainable, independent businesses. Today, we’re highlighting Alicia Pool, Owner and CFO of Connect Insurance Agency Network.

We asked Alicia why she recommends the Connect Network to independent agency owners like herself.

Q: Alicia, as an Owner and CFO, what initially led you to create the Connect Network?

Alicia:
From a leadership and financial standpoint, Connect offered something very important to me — scalability without sacrificing ownership. We maintain 100% ownership of our book and brand, while gaining access to strong carrier appointments and competitive commission structures. That combination allows us to grow strategically and responsibly. This is what we wanted for our agency, and this is what we want for all agents in our network.

Q: How has being part of Connect impacted your agency’s growth?

Alicia:
It has strengthened both our revenue opportunities and our operational stability. Carrier access is critical in today’s market, especially in Texas and Florida. Connect provides that access while still allowing us to control our financial decisions, marketing direction, and client relationships. We support independent growth rather than restricting it.

Q: From a financial perspective, what makes Connect different?

Alicia:
There are no long-term contracts or excessive franchise-style fees. As a business owner, that really matters. We’re able to invest back into our team, technology, and client service instead of paying into a structure that limits our flexibility. It’s a model built for independent agency owners who want independence with backing.

Q: What would you say to agency owners considering joining Connect?

Alicia:
If you want to grow your agency under your own name, keep ownership of your book, and still have access to strong carrier relationships, Connect is worth serious consideration. It provides the support and access you need without taking away your independence as the agency owner.

At Connect Insurance Network, we believe independent agency owners deserve opportunity, ownership, and operational freedom — without the limitations of franchise models.

If you’re an agency owner in Texas, Florida or many other states across the U.S. looking for strategic growth with real independence, Connect may be the right fit for you!