Staff

Photo of Jeremy Pool

Jeremy Pool

CEO

Jeremy Pool brings extensive experience, a strong corporate vision and talent to Connect Insurance. Mr. Pool a graduate from Moody Theological Seminary began his insurance career in 1998. Since that time, he has acquired much experience in both the captive environment as well as the independent insurance arena. Mr. Pool has grown a nationally known…

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Steven G Dunkle

COO

Steven Dunkle also brings much experience and diversity of talent to our organization. While having an extensive, proven insurance background, Mr. Dunkle also brings his skilled ability to develop projects, facility design, budgeting and marketing to Connect Insurance. Steve attended Ft Lauderdale School of Aeronautics and later embarked on his insurance career in 1992. Since…

Photo of Alicia Pool

Alicia Pool

CFO

Alicia Pool had the opportunity to start her professional insurance career with an exclusive agency while attending college. The knowledge she gained provided her with the realization that the insurance business could be a rewarding career. After becoming both Property & Casualty and Life & Health licensed, she concluded that she took great pleasure in…

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Jenny Hofmann-McGraw

President

Jenny Hofmann-McGraw brings more than 18 years of experience in the insurance industry. Jenny graduated from The University of Texas- Arlington with her BS in Business Administration and Marketing. Jenny began her career with an independent agent working in personal, commercial insurance sales and then management. Jenny worked for Brooke Franchise, as well as Unitrin…

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Heather Bush

Director of Agent Communications & Licensing

Heather Bush is a dedicated and loyal member of the team. As a detail oriented individual she excels in this administrative position for Connect. Heather assists in agent carrier appointments, agency mergers and acquisitions and ensures both agent and agency compliance for those carriers. This often consists of compiling agent profile reports and organizing licensing…

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Erica Moore

Reception, Client Relations

Erica has over 20 years of experience working in an office environment. Her experience includes, data processing and management, accounting, and administration. She is a new member of the Connect family, but already a tremendous resource. She aids in maintaining current Errors and Omissions policies, obtaining carrier appointments, and facilitating mergers and acquisitions. She does…

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Chelsie Russell

Accounting Manager

Chelsie Russell is the accounting contact for Connect agents. Chelsie is responsible for agent accounting, agent statement reconciliation and processing of carrier commissions. She also assists with agent communication, establishing licensing files, and maintaining information in the company CRM. She has obtained her associate degree in Psychology from the University of Phoenix while building her…